If you use Outlook on a Windows computer and Outlook doesn't open or opens with problems, try these troubleshooting steps in the order presented here, from simple to more complicated. If you use the cloud-based Microsoft on a PC or a Mac, the automated Support and Recovery Assistant tool can diagnose and fix many issues, including the problem of Microsoft Outlook not starting. Open Outlook in Safe Mode. If Outlook opens as expected in Safe Mode, the issue is likely an add-in or toolbar extension.
Disable add-ins. One or more add-ins could be conflicting with Outlook and cause the problem. Disable all add-ins and see if this resolves the issue.
Repair Outlook. The Outlook application may be damaged. Use the built-in Microsoft Office repair utility to fix it. Repair your Outlook profile. Outlook profiles can become corrupted, causing all sorts of problems, including Outlook not opening. Repair Outlook data files. If Outlook still doesn't open, use the Inbox Repair tool to find and possibly fix the problem.
Reset the navigation pane. A startup issue with the navigation pane can prevent Outlook from opening correctly. Resetting the navigation pane might resolve the issue.
The following troubleshooting techniques apply to Outlook for Mac and Outlook for Mac. Check for updates. A recent update could include a fix for the problem of not being able to start Outlook. Check for and install any available updates, even if you cannot open Outlook.
Rebuild the Outlook database. Using the Microsoft utility to rebuild a corrupted database might solve the problem of Outlook not opening on a Mac. If you have a Microsoft Exchange account, rebuilding the database deletes any information that isn't synced with the server. Back up any Outlook data stored only on your computer before you rebuild the database. Actively scan device characteristics for identification. Use precise geolocation data.
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Search the community and support articles Microsoft and Office Search Community member. Paul Antoni Evans. Hello, I am having trouble with installing Outlook that comes with Office Professional Plus bit version, after downloading the file Setup. At present I have both Office and installed on my machine, I suppose I could remove the version and try a re-install, but then I would lose all my email, set-up etc, which would take me ages. Could anyone advise me how to either save all my emails, set-up etc.
I tried the repair facility no luck, and when I tried the internet connected repair it removed all of Office ! However Outlook still works, as do all the Office programs. Sorry if this is a simplistic question; but I do not have a lot of experience and I cannot find a solution, thank you in advance. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread.