Unable to open Premiere Pro? Premiere Pro freezes on launch? Premiere Pro hangs or becomes unresponsive on launch? If you are having trouble getting your Premiere Pro app to start properly, try these common troubleshooting steps to fix your issue.
If Premiere Pro gets stuck on the splash screen, take a closer look at the splash screen and check if the app is frozen while loading a specific plugin. Check the MediaCore folder to verify whether the installed plug-ins are compatible with Premiere Pro.
Move the plug-ins temporarily from this location to any other folder and check if Premiere Pro is working properly without the third-party plug-ins. If the issue is resolved, then update the plug-ins, or contact the plug-in vendor for a compatible version.
As a last resort, if you are unable to resolve this problem, try reverting back to a previous version of the app. For more information, see Install previous versions of your Creative Cloud apps. If you're not able to fix the issue and need help, you can share information about your crash issue and crash log to help Adobe resolve the issue for you. For more information, see How to submit crash reports for Digital Video applications. You can also participate in our support community to find answers to some common questions or issues or share your ideas.
We'd love to hear from you! Legal Notices Online Privacy Policy. Buy now. Why is my Premiere Pro app crashing on launch?
Fix common crash issues in 6 simple steps. Check current and trending known issues resulting in app to crash on launch. Update to the latest Premiere Pro version that provides better product stability as we fix product issues. Update Premiere Pro now. Force quit and restart Premiere Pro or r estart your computer to resolve a system issue.
Backup and reset your preferences. Check if your System Compatibility Report is throwing any errors. Your report will indicate if you have adobe premiere pro cc 2018 error 0xc00007b free download driver issues, and if you need to update your drivers. On Windows? Adobe premiere pro cc 2018 error 0xc00007b free download your Windows 10 build number and make sure your system is updated to build number adobe premiere pro cc 2018 error 0xc00007b free download Suggested troubleshooting tips.
Launch Premiere Pro but no splash screen appears? Check if any instance of the app is running in the background. Launch Premiere Pro again. If Premiere Pro still does not launch, try resetting preferences or clearing the media cache to fix this issue.
Does Premiere Pro hang on the splash screen? If that is the case, removing the plug-in can fix the problem. Premiere Pro crashing when you open a specific project? If you suspect that your project file has a problem, try importing it into a new project.
You can choose to import the entire project, or just import selected sequences. Premiere Pro still crashing? Need more help? Sign in to your account. Sign in. Quick links View all your apps Manage your plans.
